1. Introduction

True Blue Horizon (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

2. Information We Collect

Account Information

When you create an account, we collect your email address and authentication credentials. If you sign in with Google OAuth, we receive your name and email address from Google.

Vessel Telemetry Data

Our gateway hardware collects real-time telemetry data from your vessel's onboard systems via Signal K-compatible interfaces. This includes engine performance metrics (RPM, temperature, pressure, fuel consumption), navigation data (GPS position, speed, heading, depth), environmental readings (wind speed, water temperature, barometric pressure), and electrical system data (battery voltage, alternator output).

AI Chat Interactions

When you use the conversational AI feature, we store your questions and the AI-generated responses to provide chat history and improve the Service.

Usage Data

We collect information about how you interact with the Service, including pages visited, features used, and AI query frequency, to understand usage patterns and improve the platform.

3. How We Use Your Data

• To provide and maintain the Service, including real-time telemetry display, historical analytics, and AI-powered vessel insights
• To process subscription billing and manage your account
• To send transactional communications (account confirmation, billing receipts, service alerts)
• To improve the accuracy of AI responses and analytics
• To detect and prevent fraud or unauthorized access

4. Data Storage and Security

Your data is stored using industry-standard infrastructure:

• Account data and real-time telemetry: Supabase (PostgreSQL) with row-level security policies ensuring multi-tenant data isolation
• Historical telemetry: Google BigQuery for long-term analytical storage with encryption at rest
• All data in transit is encrypted using TLS 1.2 or higher

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services to operate the platform:

• Google Gemini: Powers the AI conversational interface. Your vessel data and questions may be sent to Google's API for processing.
• Stripe: Handles subscription billing and payment processing. We do not store your credit card details.
• Mapbox: Provides map visualization for vessel position and trip routes. Your vessel's GPS coordinates may be sent to Mapbox for rendering.
• Supabase: Provides authentication, database, and real-time data infrastructure.

Each third-party service operates under its own privacy policy. We encourage you to review them.

6. Data Retention

Historical telemetry data is retained based on your subscription tier:

• Entry tier: 3 months of historical data access
• Pro tier: 12 months of historical data access
• Custom tier: As defined in your service agreement

Account data is retained for as long as your account is active. Upon account deletion, your personal data will be removed within 30 days, subject to any legal retention requirements.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your vessel telemetry data in a portable format
• Withdraw consent for optional data processing at any time

To exercise any of these rights, contact us at the email address below.

8. Children's Privacy

The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. The “Last updated” date at the top of this page indicates when this policy was last revised.

10. Contact

If you have questions or concerns about this Privacy Policy or your data, please contact us at hello@truebluehorizon.com.