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§ Acceptable Use Policy

Acceptable Use Policy

Effective date: 14 May 2026 · Version 1.0

This Acceptable Use Policy (“AUP”) is part of the Terms of Service for the True Blue Horizon platform. It applies to all customers, authorized users, crew, and anyone who accesses the Service. We may suspend or terminate access for violations, and may report illegal activity to law enforcement.

1. Safety & Marine-Specific Prohibitions

You must not:

  • Use the Service as a primary navigation, collision-avoidance, search-and-rescue, or distress-communication system.
  • Rely on AI output for any decision that could affect human safety, vessel safety, or compliance with maritime regulations, including but not limited to COLREGS, USCG regulations, SOLAS, and applicable port-state rules.
  • Use the Service to encourage or facilitate violation of maritime laws, anti-pollution laws (e.g., MARPOL, US Clean Water Act, US Refuse Act), or restricted-zone rules.
  • Use the Service to facilitate smuggling, trafficking, or any activity for which the vessel could be seized under US or international law.

2. Security Prohibitions

You must not:

  • Attempt to gain unauthorized access to other users' accounts, vessels, or data, or probe, scan, or test the vulnerability of any system without prior written authorization.
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service or Gateway firmware, except to the extent expressly permitted by applicable law.
  • Spoof, inject, or otherwise tamper with telemetry data sent to the Gateway.
  • Interfere with the integrity or performance of the Service or the infrastructure on which it relies, including denial-of-service activity.
  • Use automated systems (bots, scrapers, crawlers) to access the Service except as explicitly documented or approved in writing.
  • Bypass or attempt to bypass rate limits, usage caps, or authentication controls.

3. AI & Data Prohibitions

You must not:

  • Use AI features to generate content that is unlawful, defamatory, infringing, harassing, discriminatory, or that violates third-party rights.
  • Attempt to extract, prompt-inject, or otherwise misuse the underlying AI models, system prompts, or proprietary tooling.
  • Use the Service to generate content intended to deceive, impersonate, or manipulate other people.
  • Use the Service's output to train, fine-tune, or evaluate competing machine-learning models without our prior written consent.
  • Bulk-export Customer Data via automation, scraping, or repeated API calls outside the documented export tools.
  • Submit personal information of third parties to AI chat without a lawful basis to do so.

4. Commercial Use & Resale

You may use the Service for the Vessel(s) on your account, including for charter, fleet, or commercial operations consistent with your subscription tier. You must not (a) provide white-labelled or rebranded versions of the Service to third parties, (b) resell Service output as a stand-alone product, or (c) provide marine professional services to third parties based on AI output, except under an Authorised Reseller or Custom-tier agreement.

5. Content

You must not upload, transmit, or submit content that:

  • Is unlawful, defamatory, obscene, or harassing.
  • Infringes intellectual property or privacy rights.
  • Contains malware, viruses, or other harmful code.
  • Constitutes sensitive personal information of third parties (e.g., crew medical information) unless you have a lawful basis and have provided required notices.

6. Reporting Violations

Report suspected violations to security@truebluehorizon.com. Report intellectual-property complaints under our DMCA Policy.

7. Enforcement

We may investigate suspected violations and take any action we consider appropriate, including warning, suspending access, terminating accounts, reversing actions taken via the Service, notifying law enforcement, and bringing legal action. Termination for AUP violation does not entitle you to a refund.

8. Changes

We may update this AUP. Material changes will be notified by email or in-product at least 30 days before they take effect, unless faster action is needed to address a security or legal risk.